How can I put a send a check option in the payment section

  • Carol Bloch
    Asked on April 26, 2022 at 12:29 AM

    How can I put a send a check option in the payment section

  • CJ_G
    Replied on April 26, 2022 at 3:11 AM

    Hello Carol,

    Thank you for reaching out to Jotform Support. It is possible to add a check payment option on the form. However, since Jotform does not have a payment widget that supports check payment, a workaround needs to be done. Please follow the guide to do so:

    1. Use the Single Choice element (radio button) to set up your payment options field. Then set this field as required.

      Example: Payment options added are PayPal and Check.

      1650956716 626799ac1a3cb  Screenshot 10
    2. To set up the Check option, just use a Paragraph element and place any relevant information on what the user needs to do to complete the payment.

      1650956782 626799ee617d1  Screenshot 21
    3. Use a Multiple Choice element to display your products that can be paid for by check.

      1650956801 62679a01b694b  Screenshot 32
    4. For the PayPal option, you can use PayPal Pro or PayPal Standard from the Payments tab.

      1650956824 62679a1877f13  Screenshot 43

    After that, set up a Show/Hide Field condition to show the respective field based on the user’s answer whether they want to pay via PayPal or Check. Here’s how:

    1. Click Settings at the top.
    2. Conditions on the left.
    3. Select the Show/Hide Field condition.

    1650956945 62679a912fecd  Screenshot 54

    The general logic is to show the respective field, based on the user’s selection so you need to set up 2 conditions for each instance:

    • If the Payment Options field value is equal to “PayPal”, then show the My Products (PayPal) element.

    1650956980 62679ab4b596c  Screenshot 65

    • If the Payment Options field value is equal to “Check”, then show the Paragraph and the My Products (Check) element.

    1650956999 62679ac7df27c  Screenshot 76

    You can also add more payment options, not just check, for as long as it’s an offline payment. Please be informed that you can only use one payment gateway per form.


    Here’s how it works:

    • When you select Check on the payment option field and submit the form, it will be submitted right away.
    • When you select PayPal on the payment option field and submit the form, it would redirect to PayPal’s checkout page where you need to complete the payment.

    If you need further assistance, please let us know.