Form automatically goes up after submitting

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    chiragvora123
    Asked on July 03, 2014 at 02:37 PM

    Hi,

    As soon as I select submit .. then it shows Please wait and then it automatically goes up and not displaying thank you message.

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    EltonCris
    Answered on July 03, 2014 at 03:13 PM

    Hi,

    First off, try embedding your form using iframe embed code. This might help. Getting-the-Form-iFrame-Code

    Second option would be bringing down your thank you message so it seen after the form is submitted.

    Or you can use custom thank you URL which is better since the form redirects to the URL you set as your thank you page.

    Hope this still helps!

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    chiragvora123
    Answered on July 03, 2014 at 03:19 PM

    Instead of up, can it go down?

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    Mike_T
    Answered on July 03, 2014 at 04:30 PM

    It seems that you have switched to the Custom URL solution.

    In case you would like to switch back, you might try a ?nojump option to see if that makes any difference on your site.

    <script type="text/javascript" src="//form.jotform.me/jsform/41731807262452?nojump"></script> 

    Thank you.