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mattbroweAsked on July 3, 2014 at 8:33 PM
I created a gift registry form which I embedded in my website and it was working well, but when I edited it it stopped loading the form part for some reason; I've tried creating a new form and it does the same with them all. I can see what I've created in the form creator part, but as soon as I preview or embed it the options disappear. Screen shot provided.
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Welvin Support Team LeadReplied on July 3, 2014 at 10:36 PM
Hi,
I am able to view the form here without any issues.
I have cleared your forms cache. I hope this helps. I would also suggest embedding your form using our iFrame method: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code to avoid the possible issues that our default javascript method will create to your webpage.
Thanks
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Welvin Support Team LeadReplied on July 3, 2014 at 10:38 PM
Can you also check if you're connected to our secure website link? The secure link would start with https://www or https://secure. If you're connected on the domain www.jotform.co, the secure link is https://www.jotform.com or https://secure.jotform.co.
Thanks