I am not receiving email notification when form is submitted.

  • fountainfla
    Asked on July 4, 2014 at 11:34 AM

    When someone submits info using the contact phone I am not getting an e-mail notification letting me know of such with the info that was submitted.  


    Page URL: http://www.fountainfla.com/contactus.html
  • Ashwin JotForm Support
    Replied on July 4, 2014 at 12:05 PM

    Hello fountainfla,

    I'm sorry for the trouble caused to you.

    Upon checking your form, I found that you have not added any notification email alert in your form. That is the reason why you are not receiving any submission emails from your form. Please chekc the screenshot below:

    I am not receiving email notification when form is submitted Screenshot 20

    Please go ahead and add a notification email alert in your form and that should solve your problem. The following guide should help you:  https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!