What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    customized link

    Asked by CConstrucao on July 11, 2014 at 10:04 AM

    I have deleted a form and I would like to use the same link (customises).

    Is it possible?

    How can I do this?


  • Profile Image
    JotForm Support

    Answered by pvvskk on July 11, 2014 at 10:17 AM

    Dear CConstrucao,

    You can use the same link by restoring the deleted form from Trash (if not purged) and customize as per your requirement.

    Please follow the instructions from How-to-Restore-Deleted-Forms to restore a deleted form.

    Hope this helps you. Please reply to this post if you need further assistance.


    Kiran Kumar Polavarapu.

  • Profile Image

    Answered by Eliana  on July 11, 2014 at 10:19 AM

    Thanks for your reply.

    The problem is that the form has been purged.

    And I've tried to use the same link of this form.

    Is it possible?

  • Profile Image
    JotForm Support

    Answered by jonathan on July 11, 2014 at 10:46 AM

    Hi Eliana,

    You can always create a fix custom URL Name for different forms.

    Check this user guide -How-to-create-a-Custom-URL-of-a-form

    When you create custom URL name of the form, the form ID# is not shown on the URL anymore. What can be seen instead is just the custom URL name.

    So, in your case, you can just create the same custom URL name on another form. 

    To clarify also, since you have purged already the deleted form, there is no way to restore it anymore.


    Hope this help. Inform us if there is more we can assist you with.