Renee CulliverAnswered on May 19, 2022 11:46 PM
What if I have a gold plan and have 10,001 submissions? I don't want an enterprise plan, but just need to know will there be an extra charge or will the 10,001 user not be able to submit their submission.
Patrick_R Jotform SupportAnswered on May 20, 2022 12:21 AM
For the Gold plan, you can collect and store unlimited submissions. However, you can only collect 100,000 submissions/month; this is a monthly submission limit and this resets on the first day of each month.
The limit of 10,000 monthly submissions is for the Silver account. You can find the quotas listed here: https://www.jotform.com/pricing/.
You can read more about the quota application here: https://www.jotform.com/help/408-understanding-your-account-usage-and-limits/
If you have questions, let us know.