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americancatclubAsked on May 21, 2022 at 9:44 AM
Bom dia,
Os formulários pararam de funcionar, devido as caixas estarem cheias.
Fiz a limpeza e ainda sim continuam sem funcionar.
Gostaria que esse problema fosse resolvido.
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Kim JotForm SupportReplied on May 21, 2022 at 9:53 AM
Greetings,
Thanks for reaching out Jotform support, we hope you are safe and well. I have checked your account and can see similar forms. Could you please give us the form URL so we could further investigate further.
Here's a guide on how to get the form URL: https://www.jotform.com/help/401-where-to-find-my-form-url/
Once we hear back from you, we'll be able to move forward with a solution.
Regards,
Kim -
americancatclubReplied on May 21, 2022 at 10:55 AM
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Kim JotForm SupportReplied on May 21, 2022 at 11:01 AM
Greetings,
I have cleared your form caches and the forms works now. If this will happen again, you can clear your form caches to make your form available again.
Here's a guide on how to clear your form caches: https://www.jotform.com/help/229-how-to-clear-your-form-cache/
I hope this will help. If you have any further questions, please let us know. We'd be happy to help.
Regards,
Kim -
w1qReplied on May 22, 2022 at 3:55 AM
shi
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w1qReplied on May 22, 2022 at 4:05 AM
shi
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Jeric JotForm SupportReplied on May 22, 2022 at 4:16 AM
Hello w1q,
Not quite sure what you mean since translation is unavailable for SHI; however, I assume that everything is working as intended now, In case you still need help, please feel free to respond to this thread.