Formulários não estão funcionando

  • americancatclub
    Asked on May 21, 2022 at 9:44 AM

    Bom dia,


    Os formulários pararam de funcionar, devido as caixas estarem cheias.


    Fiz a limpeza e ainda sim continuam sem funcionar.


    Gostaria que esse problema fosse resolvido.

  • Kim JotForm Support
    Replied on May 21, 2022 at 9:53 AM

    Greetings,

    Thanks for reaching out Jotform support, we hope you are safe and well. I have checked your account and can see similar forms. Could you please give us the form URL so we could further investigate further.

    Here's a guide on how to get the form URL: https://www.jotform.com/help/401-where-to-find-my-form-url/

    Once we hear back from you, we'll be able to move forward with a solution.

    Regards,
    Kim

  • americancatclub
    Replied on May 21, 2022 at 10:55 AM
  • Kim JotForm Support
    Replied on May 21, 2022 at 11:01 AM

    Greetings,

    I have cleared your form caches and the forms works now. If this will happen again, you can clear your form caches to make your form available again.

    Here's a guide on how to clear your form caches: https://www.jotform.com/help/229-how-to-clear-your-form-cache/

    I hope this will help. If you have any further questions, please let us know. We'd be happy to help.

    Regards,
    Kim

  • w1q
    Replied on May 22, 2022 at 3:55 AM

    shi

  • w1q
    Replied on May 22, 2022 at 4:05 AM

    shi

  • Jeric JotForm Support
    Replied on May 22, 2022 at 4:16 AM

    Hello w1q,

    Not quite sure what you mean since translation is unavailable for SHI; however, I assume that everything is working as intended now, In case you still need help, please feel free to respond to this thread.