Please Wait.... Form does not submit

  • paintsavvy
    Asked on July 14, 2014 at 6:41 PM

    on pressing submit 

     

    just says Please Wait....

    Jotform Thread 403313 Screenshot
    Page URL: http://paintsavvy.weebly.com/booking-form.html
  • pvvskk
    Replied on July 14, 2014 at 6:59 PM

    Hi,

    I am able to submit the form successfully without any issues. Please see the screenshot below :

    Please Wait Screenshot 20

    There should be caching issue with the browser that you are using. I would suggest to clear the cache on the browser by following the instructions provided in the document below :

    How-to-Clear-your-Form-Cache

    Also, please try on a different browser to see if it works. If the issue persists, please reply to this post. We are happy to assist you further.

    Regards,

    Kiran Kumar Polavarapu

  • Elton Support Team Lead
    Replied on July 14, 2014 at 11:37 PM

    @paintsavvy

    Like my colleague Kiran, I was able to submit the form without any issues.

    Please Wait Screenshot 20

    Would you mind checking it again but first with your browser's cache cleared as suggestion by my colleague? If that doesn't make any difference, kindly provide steps on how to reproduce the problem like what fields you have filled that causes the form to freeze upon submission so we can check it further.

    Thank you!