Adobe Sign Widget: Mapped incorrectly in Original PDF

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    Itani_Faysal
    Asked on May 26, 2022 at 01:16 PM
    When I have the adobe widget map to an earlier page, it still shows up on the very last page. Is there a way to change this?
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    Leonidas
    Answered on May 26, 2022 at 01:41 PM

    Hi Faysal,

    Thank you for reaching out to Jotform Support. To fully understand the issue, may we request for the Form URL and screenshot. Here's the guide on how to locate your Form URL and sending screenshots.

    We're awaiting for your response, to assist you further.

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    Itani_Faysal
    Answered on May 26, 2022 at 01:51 PM

    https://www.jotform.com/build/221054689906059

    Let's say I want the signature to show up here: 1653587415_628fbdd7c62f5_
    It doesn't map where I tell it to. Instead it shows up here: 1653587454_628fbdfeade2f_

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    Parker
    Answered on May 26, 2022 at 04:01 PM

    Hi Itani_Faysal,

    Thanks for getting back to us. When I look at your PDF editor and look at your most recent submission, I'm seeing that the Adobe Sign widget is signed where it's been mapped on the builder.

    1653595212_628fdc4cb9084_

    1653595208_628fdc482a054_

    Where are you seeing that this field is at the end of the PDF?

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    Itani_Faysal
    Answered on May 27, 2022 at 09:15 AM

    Hi there,

    Thank you!! That is great to know. I am seeing it on the form that adobe sends to my email and the customer's email. I guess that is not the final jotform version. Thank you!!