Subscription: How to change the PayPal payment method?

Hello. I am trying to pay my annual fee, but I would like to not use Paypal. Is there another way I can pay my annual fee?

Hello Diane L. Hernandez,

Thanks for reaching out to Jotform Support. Please note that PayPal subscriptions cannot be switched to a different payment method. If you wish to change the payment method, it is essential to cancel your current subscription first and then upgrade the account using a credit card. Kindly check the following guide on How to Cancel the PayPal Subscription for more information.

Reach out again if you have any other questions.