How can I remove the paypal integration and change to Stripe?

  • jfraser22
    Asked on May 26, 2022 at 3:49 PM

    Hi,

    I created a form using the Online Store template but it has the paypal integration attached to it and I want to use Stripe but I can't add it because Paypal is already on there but I don't see how to disconnect Paypal?

  • Fahad JotForm Support
    Replied on May 26, 2022 at 6:18 PM

    Hi James,

    Thank you for reaching out to the Jotform Support. Payment integration can easily be switched to any other payment Integration. But before, doing that please download the Submissions as backup because changing payment integration will delete the current data associated with old payment integration. Please check guide regarding downloading submission data; How to download submissions as Excel/ CSV and PDF?

    Go to Form Elements then under Payments tab open menu option for Payment Integration. Select Switch to another gateway.

    1653603244 628ffbac577ef switchgatessd Screenshot 10

    Pop Up will open select the required payment gateway from the list and click use Selection.

    1653603339 628ffc0b1e781 useselection Screenshot 21

    I hope it helps, feel free to contact us again if you have further questions.


  • jfraser22
    Replied on May 26, 2022 at 6:23 PM

    Great thank you.

  • Fahad JotForm Support
    Replied on May 26, 2022 at 6:29 PM

    Hi James,

    Apologies for inconvenience, please click on the 3 dots appearing next to the Paypal Business integration. then Select Switch to another gateway. A popup will open with list of other payment gateways.

    1653604144 628fff30b27d9 switchsdsd Screenshot 10

    I hope it helps, please try and let us know if have questions.