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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I track my submissions?

    Asked by tniles on July 21, 2014 at 04:27 PM

    I have a specific number of people that I need to take a survey.  They are all aware that they are responsible for participation.  The survey is supposed to be confidential.  Is there a way to track who has taken the survey without knowing how they chose to respond?

    Submissions survey all
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    JotForm Support

    Answered by david on July 21, 2014 at 06:00 PM

    Hi,

    You could setup a separate email notification that only contains the users name.  Just setup a new email notification:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Then strip out all the extra data from the questions and answers.  Then make sure that this field is not included in your submission or in any of your other notifications.  This will notify you with when and who has filled out the form, but will not contain any of their answers.

    Please let us know if this is not what you were looking for and we will be happy to assist you further.

    Thank you for using Jotform!

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    Answered by tniles on July 22, 2014 at 11:22 AM

    I am following all of the steps but for some reason my choices for the sender info is strange.  I can only choose questions in my survey as potential sender information. I've included a link:

    http://www.jotform.com//?formID=42024059745958

     

    I am pretty sure I am following the instructions to the letter. But for some reason the only information I get in the email notification is my own email address as the sender and recipient.  I've emailed the link to other people in my office to do a test run and when they submit the survey, my email continues to pop up.

    Any ideas on what I am doing wrong?

     

     

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    JotForm Support

    Answered by david on July 22, 2014 at 12:15 PM

    Hi,

    The first thing you would need is a field in your form to collect the users name.  I could not find one so I was unable to add that as a field in the email notification as you stated.  Here is how you would setup your notifications:

    Since the notifications would be sent in pairs, there is not really much anonymity though.  You could have these notifications sent to different email address'.  The one that captures the users name to one email and the one that captures the data to another.  So you would have a different address in each notification where is says "david@jotform.com" in my examples.

    Let us know if you have any other questions and we will be happy to help. 

    Thank you for using Jotform!

  • Profile Image

    Answered by tniles on July 22, 2014 at 01:54 PM

    dude, you rule! thank you for spelling it out for me.

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    JotForm Support

    Answered by david on July 22, 2014 at 02:37 PM

    No worries, we are here to help.  Let us know if there is anything else we can assist you with and we will be happy to do so.

    Thank you for using Jotform!