Jotform submit button hangs

  • Profile Image
    Asked on July 25, 2014 at 06:11 PM

    Hi, When I hit the submit button it hangs on plz wait...

  • Profile Image
    Answered on July 25, 2014 at 08:06 PM

    Is this happening after embedding into your webpage? If the preview itself is having issues, please clear the form cache and browser cache using the following URL :'s-Cache

    and then try submitting the forms. This should resolve the issue. 

    If the issue still persists, please get back to us with the form ID and the webpage URL if the form is embedded so that we would be able to help you.

  • Profile Image
    Answered on July 26, 2014 at 03:05 AM

    Hi Karen it still hangs after I cleared the Cache.

    The web page is

    ID <script type="text/javascript" src="//"></script>

  • Profile Image
    Answered on July 26, 2014 at 07:57 AM

    I submitted to your form twice using chrome and firefox and was able to submit successfully. Can you please try it on a different browser and see if that helps.