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Ebony CrutchfieldAsked on June 13, 2022 at 2:33 PM
I can not set up an autoresponder to send an email notifications that the "form has been submitted" and what was submitted. I do not have the "email" feature to add....on the drop-down menu.
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Ravi JotForm SupportReplied on June 13, 2022 at 4:01 PM
Hello Ebony,
Thanks for reaching out to Jotform Support. If you can take a screenshot of what’s happening and send it to us, that will help us to better understand what’s going on. We have a guide about how to do that here. It is really easy to set up the auto responder email. Let me show you how to do that:
- Click on the Setting on the Orange navigation bar at the top of the page.
- In the menu that opens on the left side of the page, click on Emails.
- Click on the Add a mail button.Select Auto responder email.
- Make changes on the auto responder as per the requirement, Click on the Save button to save the changes.
Give it a try and let us know how it goes.