Having problems with changing form autoresponder email

I'm also struggling to change the auto responder email previously set up by a colleague of mine before she resigned.

I've followed the advice in the user info but it doesn't seem to be working....

Hi,

If you'd like to remove the current autoresponder email, just please follow this guide: http://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder

If you want to create anew, please refer this guide: http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

Please get back to us if you need further assistance.

Thanks