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Glynn HammondAsked on June 21, 2022 at 1:51 PM
Hi
I have two fields both with masks that allow the user to enter numbers. Masks are [#][#][#][#][#][#][#].##. This enforces two decimal places.
I have a third field that adds these two fields together (a text field with a formula attached to it, not a form calculation field as that has size issues). This also has a mask on it similar to the above.
If I enter numbers into the two fields as say 15.00 and 25.00, the value shown in the total field will be 40.__ and an error message will appear saying that the mask is incomplete. If I remove the mask, the total will show as 40 with no decimals.
What is your suggested solution?
Thanks,
Glynn -
Jovanne JotForm SupportReplied on June 21, 2022 at 4:36 PM
Hello Glynn,
Thanks for reaching out to Jotform Support. Please allow me some time to conduct some tests. I will get back to you with more information.
We appreciate your patience and understanding as we look into this further.
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Jovanne JotForm SupportReplied on June 21, 2022 at 4:52 PM
Hello Glynn,
Thanks for patiently waiting. Please try updating your condition on the field that displays the sum of the two fields. See the screencast attached:
Here is my cloned form. Here is also the result:
Give it a try and reach out again if you have any other questions.
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glynnhammondReplied on June 21, 2022 at 4:58 PM
Excellent.
Thank you.