What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
So you are trying to make your form optimized for mobile on your wix website and it is not working?
Usually what happens in this case-type is that wix is not reading your form to format it appropriately because it is embedded within a page that is already intended to be optimized on wix. However, with your form being embedded unless the page itself is the container to show your mobile type form to fit with a certain specification then the optimization will get ignored.
There are 2 ways you can fix this problem. Add a the Mobile Responsive Widget to your Form. Or alternatively, you can just set your Form Theme to Mobile as a standard across-the-board styling. Both of which should help to resolve this problem that you are having.