Fields not showing up in Auto-responder or Integration set-up

  • adventurousinc
    Asked on August 4, 2014 at 7:33 PM

    Hi 

    For some reason the fields are invisible on the auto-responder set-up. The same happens when setting up integrations. I have tried Firefox, Chrome and Safari, same on all 3. 

     

    Fields not showing up in Auto responder or Integration set up Image 1 Screenshot 20

  • jonathan
    Replied on August 4, 2014 at 9:38 PM

    Hi,

    I think that is happening because you have not properly assigned field label/names on the fields in your form http://www.jotformpro.com/form/42157032493956

    Fields not showing up in Auto responder or Integration set up Image 1 Screenshot 40

     

    I suggest not to let the fields without a label/names at it will most likely will cause issue on functionality of the form.

    I test this on my end and I add a name to the field. When I add the email notifier I could see the field name available.

    Fields not showing up in Auto responder or Integration set up Image 2 Screenshot 51

     

    If you like the field names to be hidden in the form, you can use custom injected CSS code instead to do it.

    For example in your form you can inject CSS code like this

    #label_8{visibility:hidden;}

    to hide the Email field name/label.

    Fields not showing up in Auto responder or Integration set up Image 3 Screenshot 62

     

    Hope this help. Please inform us if you need more assistance.

     

    Thanks.

     

     

     

     

     

  • adventurousinc
    Replied on August 4, 2014 at 9:41 PM
    Thanks, stupid question!
    ...
  • jonathan
    Replied on August 4, 2014 at 10:03 PM

    We're glad to be of help. Contact us again anytime should you need our assistance.

    Thanks!