What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    how can i have my redirect to paypal open in a new window

    Asked by capitalfund on August 05, 2014 at 10:42 PM

    i tried this

    http://www.jotform.com/answers/329093-How-redirection-to-paypal-opens-in-a-new-tab

    but that is using source code that then changes the look of my form which we dont want from black to grey and different mouse overs etc.

     

    and when they are redirected what will appear on the jotform form where they just hit 'submit'

    new window redirect to PayPal JotForm source different www
  • Profile Image
    JotForm Support

    Answered by jonathan on August 06, 2014 at 05:40 AM

    Hi,

    May I ask if you intend to embed the form on an existing website?

    Actually if you embed the form on your website using its source code, it will just follow the theme/style of your website.

    Inserting this bit of code  target = "_blank"  in your form's source code should NOT change the look and style of your form. 

     

    and when they are redirected what will appear on the jotform form where they just hit 'submit'

    If the form have a Paypal integration, then, after submit, the redirection will be to the Paypal payment screen.

    If the user successfully completed the payment in paypal, it will now redirect to the form Thank You page.

    Hope this answers your inquiry. Inform us if you need further assistance.

    Thanks!

     

     

     

     

     

     

  • Profile Image

    Answered by capitalfund on August 06, 2014 at 06:36 PM

    yes the form is on a site but i use the 'embed' code so the form looks how i preview it in you builder.  i want it to stay that way but when the redirect to paypal happens i want to have that paypal window open in a new window.

  • Profile Image

    Answered by Carina on August 06, 2014 at 08:51 PM

    Unfortunately it is necessary to use Source code option instead of the Embed code so that it is possible to insert the code target = "_blank" that will allow the Paypal page to open in a new window. If by using the Source code option the form gets changed you can get back to us so we can assist you in getting the desired final result. 

    If that is the case you can share with us the website url so we can investigate further this situation.

    Let us know if we can be of more assistance.

    Thank you.