What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form sends to 2 email addresses

    Asked by bsujevich on August 07, 2014 at 12:02 PM

    Hi,

    For some reason my form sends to 2 of our email addresses.

    We want the form to go to FloridaHomeInspections@comcast.net only, but we get the form results at bsuje@aol.com too.

    I may have added both email addresses under the actions tab, but only see the comcast email address there now.

    Do you know ho I can remove the aol address?

     

    Thank you

    Page URL:
    http://gotinspections.com/review/home-inspection-reviews/

  • Profile Image
    JotForm Support

    Answered by david on August 07, 2014 at 01:47 PM

    Hi,

    I checked your form and there is still a notification that sends to "bsuje@aol.com":

    Simply remove this notification or change the Recipient email to the @comcast.net email.

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Please let us know if you have any further questions and we will be happy to help.

    Thank you for using Jotform!

  • Profile Image

    Answered by bsujevich on August 08, 2014 at 08:48 AM

    THANKS..

     

    For some reason I have 2 notification options under email alerts.

     

    Is that normal or should 1 be deleted?

     

    AWESOME SUPPORT!

  • Profile Image
    JotForm Support

    Answered by david on August 08, 2014 at 10:34 AM

    Hi,

    You can set up as many email notifications as you want.  Often times people have several.  If you do not need one simply delete it.  

    Please let us know if you have any further questions and we will be happy to help.

    Thank you for using JotForm!