Form sends to 2 email addresses

  • Profile Image
    bsujevich
    Asked on August 07, 2014 at 12:02 PM

    Hi,

    For some reason my form sends to 2 of our email addresses.

    We want the form to go to FloridaHomeInspections@comcast.net only, but we get the form results at bsuje@aol.com too.

    I may have added both email addresses under the actions tab, but only see the comcast email address there now.

    Do you know ho I can remove the aol address?

     

    Thank you

  • Profile Image
    david
    Answered on August 07, 2014 at 01:47 PM

    Hi,

    I checked your form and there is still a notification that sends to "bsuje@aol.com":

    Simply remove this notification or change the Recipient email to the @comcast.net email.

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Please let us know if you have any further questions and we will be happy to help.

    Thank you for using Jotform!

  • Profile Image
    bsujevich
    Answered on August 08, 2014 at 08:48 AM

    THANKS..

     

    For some reason I have 2 notification options under email alerts.

     

    Is that normal or should 1 be deleted?

     

    AWESOME SUPPORT!

  • Profile Image
    david
    Answered on August 08, 2014 at 10:34 AM

    Hi,

    You can set up as many email notifications as you want.  Often times people have several.  If you do not need one simply delete it.  

    Please let us know if you have any further questions and we will be happy to help.

    Thank you for using JotForm!