Countersignature added to PDF

  • nataliemenzies
    Asked on July 14, 2022 at 5:51 PM

    Hi,

    I am trying to add a countersignature into the approval process workflow. I believe I have done it correctly but we will need that countersignature to populate onto the original PDF our clients are completing.

    To reference the form I'm working on: https://www.jotform.com/workflow/221936504595159/build

    Form is called "Testing countersignature"

    Any help would be greatly appreciated!

    Thanks, Jordyn

    Page URL: https://www.jotform.com/workflow/221936504595159/build
  • Marina_V
    Replied on July 14, 2022 at 9:03 PM

    Hi Jordyn,

    Thanks for reaching out to Jotform Support. I understand the issue, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.


  • Marina_V
    Replied on July 14, 2022 at 9:30 PM

    Hi Jordyn,

    Thanks for waiting. I apologize for the delay in response.  You can send a PDF with countersignature to your form responder by enabling the PDF option from the Email Approval Settings. Let me show you how.

    1657848531 62d0c2d3eef20 Screenshot 10

    You may also check this guide for your reference.

    Let us know if there’s anything else we can help you with.