Countersignature added to PDF

  • Profile Image
    nataliemenzies
    Asked on July 14, 2022 at 05:51 PM

    Hi,

    I am trying to add a countersignature into the approval process workflow. I believe I have done it correctly but we will need that countersignature to populate onto the original PDF our clients are completing.

    To reference the form I'm working on: https://www.jotform.com/workflow/221936504595159/build

    Form is called "Testing countersignature"

    Any help would be greatly appreciated!

    Thanks, Jordyn

  • Profile Image
    Marina
    Answered on July 14, 2022 at 09:03 PM

    Hi Jordyn,

    Thanks for reaching out to Jotform Support. I understand the issue, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.


  • Profile Image
    Marina
    Answered on July 14, 2022 at 09:30 PM

    Hi Jordyn,

    Thanks for waiting. I apologize for the delay in response.  You can send a PDF with countersignature to your form responder by enabling the PDF option from the Email Approval Settings. Let me show you how.

    1657848531_62d0c2d3eef20_

    You may also check this guide for your reference.

    Let us know if there’s anything else we can help you with.