Autoresponder Email: How to remove the price?

  • creative4mediagroup
    Asked on July 18, 2022 at 10:26 AM
    One more thing is that it shows the price on the email sent to the customer lead. Is there any way to take this off on the autoresponder?
  • Dragana JotForm Support
    Replied on July 18, 2022 at 10:43 AM

    Hi creative4mediagroup,

    You can strip the payment labels from the payment tool in an email, but removing the amount from the payment tool is impossible. You can take a look at this guide for more information. For example, if the field name of the payment tool is "myProducts," you can use "{myProducts:product}" to get the name of the product, but it will also return the product amount and quantity as well.

    You can use regular form fields like the Multiple/Single Choice field to list your products to achieve your requirement. You can then add the Form Calculation widget to calculate the amount and pass on the calculated amount to the payment field of the form. The following two guides will show you how to perform this:

    Let us know if you have any other questions.