Clear and Print form buttons not working.

  • Profile Image
    ztwersky
    Asked on August 30, 2014 at 07:18 AM

    Clear form and Print form buttons are not working properly. The clear form button DOES clear the form but there is no warning. The print form button does nothing. I read about clearing cache from JotForm's side but is there a way to fix it from here? Thank you.

  • Profile Image
    Welvin
    Answered on August 30, 2014 at 10:19 AM

    Hi,

    Again, there's a conflict to your webpage between the form source codes and your existing website scripts. The conflict is preventing your form validation or any DOM form actions from working, just like the print button not responding.

    Please re-embed your form using our iFrame method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    Thank you!