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ktoleyAsked on August 10, 2022 at 12:48 PM
I am making use of the E-Signature widget in my form.
When I receive the notification email that a form has been submitted it contains the data from the form but the image of the signature is broken.
I can see the image has been saved if I look at the submission in jotform tables or in the inbox.
If I send the user a reply via the jotform inbox the image signature is broken in that email as well.Page URL: https://form.jotform.com/222080536271146 -
Christopher JotForm SupportReplied on August 10, 2022 at 1:51 PM
Hi Kenneth,
Thanks for reaching out to Jotform Support. You would need to be logged in to your account to view the image or you could disable the privacy setting Require log-in to view uploaded files on your account on this page as shown below:
Check out this guide about How to Unrequire Log-in to View Uploaded Files.
Give it a try and let us know how it goes.
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ktoleyReplied on August 11, 2022 at 9:58 PM
Ah ok.. Thank you. That worked!