One time setup fee does not appear in the live Paypal subscription form

  • Profile Image
    bearflambe
    Asked on September 10, 2014 at 01:25 PM

    In the payment options

     

    When I try and set up for both monthly billing with a one time set up fee, at first it will show monthly payments right after I hit save, but when I go to my form and look at it, it shows one time payment.

    I've taken it off for now. Is there a way to fix this?

  • Profile Image
    Welvin
    Answered on September 10, 2014 at 02:58 PM

    Hi,

    We would like to check how it appears to your form. This way, we can create a documentation and submit it to our developers so they can review.

    After doing the changes, try to clear your forms cache before viewing your form: http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache

    Thank you!