What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Contact email address changeAsked by farrd on September 13, 2014 at 12:57 PM
Don Farr (farrd, email@example.com) and I were using this site for various organizations but he paid and was reimbursed by others. Don died and I have taken over the operation for the various activities that he was running. There is no need to change the user name and password. I've been using it since he died but I need to have information from you sent to me (firstname.lastname@example.org) instead of his address (email@example.com). His website, tigt.com had been stored at a site whose owner also died and he switched it to WEBS but he never bothered to give me the user name and password so I can't change anything but Jotforms. Since it contains personal information, there is no way that WEBS will send me anything unless I have receipts, etc. So when the time comes for renewal, please send the information to me and I will have to either find some way to take over payments or find a new website to store the forms. Thank you.
Dominic Verso firstname.lastname@example.org
4945 Red Tail Run
Williamsville NY 14221
The account farrd has the email email@example.com associated, so from now on we will contact you via this email address.
Still it is necessary to edit the forms' email notifications so that they are sent to this new address.
Unfortunately this needs to be done in each email notification where the other email address was present.
The account farrd is free as we received a subscription cancellation request on August. You can consult here the monthly limits associated to the free plan.
Let us know if we can assist you further.