- MOPSofNorthwoodAsked on September 15, 2014 at 09:13 PM
I am not receiving emails indicating new submissions. When I log onto JotForm, I see new submissions.
- JotForm Supportashwin_dAnswered on September 15, 2014 at 11:53 PM
I did check your JotForm's notification email alert and found that you have not selected the "Sender Email" yet. Please check the screenshot below:
You should select/add the "Sender E-mail" in your notification as this is required to be added for your notification alert to work.
You can select "firstname.lastname@example.org", "email@example.com" or you can also setup a custom "Sender E-mail" option. The following guides should help you:
You may also like to check your spam folder as well and see if the emails are there.
We will wait for your response.