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  • Profile Image

    Hidden fields are showing

    Asked by dlittlejohn on September 16, 2014 at 05:36 PM

    Why is my form corrupted......I have hidden fields and now they are showing

    Page URL:
    http://form.jotform.us/form/42225259581153

    hidden hidden showing hidden fields JotForm hidden fields
  • Profile Image

    Answered by Ben on September 16, 2014 at 06:02 PM

    Hi

    I have checked the form under the link that you have provided and tried it after cloning, but it seems to have the hidden fields hidden for me.

    As you can see there are many hidden field above this, this is the first that is not hidden and when I take a look at the form directly, I see only the ones that are not hidden:

    Can you please check if the issue is still there as well as telling us the exact location if some specific field is being shown and was marked to be hidden. By my check it seems that all of the hidden fields are actually hidden.

    Also, if you get these files shown only in a specific set of circumstances like certain browser or device, do let us know so that we can test it on the same.

    Best Regards,
    Ben

  • Profile Image

    Answered by dlittlejohn on September 16, 2014 at 06:11 PM
    The problem seems to be with our Intranet. It is corrupting the display for some reason
    [cid:image001.jpg@01CFD1C0.1CF72A40]
    Thank you,
    Dennis Littlejohn
    T.E.A.M. System Communications
    Dignity Health
    3033 N. 3rd Avenue
    Phoenix, Arizona 85013
    602.217-1897 (O)
    602.791.3852 (M)
    602.294.5456 (F)
    dennis.littlejohn@DignityHealth.org
    Twitter | LinkedIn | Facebook
    #1 Ranked In Quality by US News (May, 2011)
    Caution: This email is both proprietary and confidential, and not intended for transmission to or receipt by any unauthorized
    persons. If you believe that it has been received by you in error, do not read any attachments. Instead, kindly reply to the
    sender stating that you have received the message in error. Then destroy it and any attachments. Thank you.
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on September 16, 2014 at 06:38 PM

    Hi Dennis,

    Please try re-embedding your jotform to your intranet page using its Iframe embed code

    User guide http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Unfortunately, we can cannot check it on our end since we will not be able to access your intranet website, but re-embedding the jotform using the iframe code should fix it.

    Thanks.

  • Profile Image

    Answered by dlittlejohn on September 16, 2014 at 06:41 PM
    O.K….I will check with our IT department too because your website no longer displays properly.
    Thank you,
    Dennis Littlejohn
    T.E.A.M. System Communications
    Dignity Health
    3033 N. 3rd Avenue
    Phoenix, Arizona 85013
    602.217-1897 (O)
    602.791.3852 (M)
    602.294.5456 (F)
    dennis.littlejohn@DignityHealth.org
    Twitter | LinkedIn | Facebook
    #1 Ranked In Quality by US News (May, 2011)
    Caution: This email is both proprietary and confidential, and not intended for transmission to or receipt by any unauthorized
    persons. If you believe that it has been received by you in error, do not read any attachments. Instead, kindly reply to the
    sender stating that you have received the message in error. Then destroy it and any attachments. Thank you.
    ...