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  • Profile Image

    Form signing space too small

    Asked by Muxaro on September 18, 2014 at 08:42 AM

    Hi,

     

    I'm proudly yousing jotform for our hotel but i have a little problem in the settings.

    In fact when client signs the e-signature form, the signing area is too small. I'm actually using un EloTouch 12 inch monitor model 1229L and the screen resolution is maximum 800x600 ( i'm using windows 7).  Could it be the screen resolution the problem ? Or must i make some extra settings on jotform?

     

    thanks

     

    Hotel La Louve

    JotForm problem settings maximum
  • Profile Image

    Answered by Ben on September 18, 2014 at 11:19 AM

    Hi,

    I have noticed that you have several forms with signature field so I took this one and cloned it to show you how you can increase its size.

    http://www.jotformeu.com/form/42154833322347

    Open the form where the signature field is located and click on the field. Once you do you will see the toolbar above change and it will allow you to change the width and height of the signature field.

    If you go to this link you will see the JotForm that I have cloned, I have made its size 600 in the box shown in the image above.

    http://form.jotformpro.com/form/42604232732951

    Do let me know if this helped you and if you need any further assistance, do let us know.

    Best Regards,
    Ben