What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You can actually check also with your account the sent email logs. You can see this in the Email History log.
Can you confirm that the notification email do arrive in your email inbox, BUT they were just delayed or did not arrive in your expected time that they should be coming.
There can be other factors that can be causing the delay in the arrival of the notice email -- but we need to understand first if this is indeed the issue you are having.