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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    ABSENCE RECEPTION ALERTES PAR MAILS - Notification Email not received

    Asked by GITAUBRAC on September 21, 2014 at 06:09 AM

    Bonjour

    Je ne reçois pas d'alerte par mail lorsqu'un nouveau formulaire m'est soumis

    est ce normal ?

    merci de votre réponse

    gitaubrac@orange.fr

    Page URL:
    http://www.gitaubrac.fr/demandes-sp%C3%A9ciales-dates-dur%C3%A9es/

    notification email submission email
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    JotForm Support

    Answered by jonathan on September 21, 2014 at 09:41 AM

    Hi,

    Thank you for contacting us. 

    I found issue in your embedded jotform in your website http://www.gitaubrac.fr/demandes-sp%C3%A9ciales-dates-dur%C3%A9es/  that could be the caused of notification email failure.

    May I suggest to please re-embed first the jotform http://www.jotformeu.com/form/42631136002338 into your website using its Iframe embed code.

    Follow this user guide: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    After re-embedding you can test submit your jotform and then check if the Notification Email now arrives in your inbox.

    Inform us if issue remains.

    Thanks.