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GITAUBRACAsked on September 21, 2014 at 6:09 AM
Bonjour
Je ne reçois pas d'alerte par mail lorsqu'un nouveau formulaire m'est soumis
est ce normal ?
merci de votre réponse
gitaubrac@orange.fr
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jonathanReplied on September 21, 2014 at 9:41 AM
Hi,
Thank you for contacting us.
I found issue in your embedded jotform in your website http://www.gitaubrac.fr/demandes-sp%C3%A9ciales-dates-dur%C3%A9es/ that could be the caused of notification email failure.
May I suggest to please re-embed first the jotform http://www.jotformeu.com/form/42631136002338 into your website using its Iframe embed code.
Follow this user guide: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
After re-embedding you can test submit your jotform and then check if the Notification Email now arrives in your inbox.
Inform us if issue remains.
Thanks.