What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Attachments : how long JotForm keeps them ?

    Asked by xentive on September 23, 2014 at 09:38 AM

    Dear all


    Can you indicate us how long you keep the attachments of submissions ? And so, how many time the link on the attachments works ?


    Thank you for your feedback.


    Best regards



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    JotForm Support

    Answered by david on September 23, 2014 at 11:17 AM


    We store attachments until you delete the submissions they are attached to.  The link will work as long as you don't remove the submission.  We will never remove any of your files or submissions.

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    JotForm Support

    Answered by jonathan on September 26, 2014 at 05:35 AM

    Hi Isabelle,

    It seems you have responded to this thread via the email. We were not able to received your latest response. Please retry responding again by using this link instead