How do I cancel my subscription account?

  • Profile Image
    trektheparks
    Asked on September 28, 2014 at 03:57 AM
  • Profile Image
    jonathan
    Answered on September 28, 2014 at 05:20 AM

    Hi,

    Make sure you are logged in first to your account here https://www.jotform.com/login

     

    You can cancel the subscription by going to your Account My Billing Page or use this shortcut link

    https://www.jotform.com/myaccount/billing

    Then Cancel/Switch the subscription plan to Starter Plan

     

    Just follow the next instructions and you should be able to cancel your paid subscription.

    Hope this help. Inform us if you encounter difficulty cancelling.

    Thanks.