- trektheparksAsked on September 28, 2014 at 03:57 AM
- JotForm SupportjonathanAnswered on September 28, 2014 at 05:20 AM
Make sure you are logged in first to your account here https://www.jotform.com/login
You can cancel the subscription by going to your Account My Billing Page or use this shortcut link
Then Cancel/Switch the subscription plan to Starter Plan
Just follow the next instructions and you should be able to cancel your paid subscription.
Hope this help. Inform us if you encounter difficulty cancelling.