não estou recebendo notificações por email

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    belamargarida
    Asked on September 28, 2014 at 02:15 PM

    já tentei de tudo, já li todos os fóruns

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    BDAVID
    Answered on September 28, 2014 at 06:32 PM

    I checked your email address, guiadefotografoscuritiba@gmail.com, and it is not in our bounce list, also our mail logs shows good delivery of notifications:

    Please check your spam folder, also try white-listing our domain names:

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com

    Hope this helps you, let us know if the issue persist.

  • Profile Image
    belamargarida
    Answered on September 28, 2014 at 09:11 PM
    problem persist.!
    Att
    Tamara Lopes
    - Bela Margarida -
    41. 9933-0452 (TIM)
    www.lojabelamargarida.com.br
    www.belamargarida.com.br
    2014-09-28 19:32 GMT-03:00 JotForm Support Forum <
    noreply@jotform.com>:
    ...
  • Profile Image
    EltonCris
    Answered on September 29, 2014 at 02:19 AM

    @belamargarida 

    Thanks for your reply.

    Did you check your spam folder as well? We see no issues with your form recipient email "guiadefotografoscuritiba@gmail.com" from our side. Notifications were successfully delivered to your email according to the server logs, you can also check it on your account. Guide: http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History.

    Please check it again on your side. Add noreply@jotform.com to your contact list or whitelist Jotform to your gmail. This guide might be of help: https://support.google.com/a/answer/60751?hl=en. Here are the IPs and domains you need to white list. http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

    Thanks!