What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    When will the no. of submissions get refreshed? Every month as per calendar month?

    Asked by Mayvis on September 30, 2014 at 08:11 PM
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    Answered by charmiequino on September 30, 2014 at 09:23 PM

    Hi Mayvis,

    Upon checking the forum for answers about your concern, I believe that number of Submission limit is refreshed or reset to '0' every 1st day of the Month, this includes the SSL and Payment submissions. There are a couple of answers posted by the jotform support group in the following thread:

    Thread 1 about limit reset

    Thread 2 about limit reset

     

    Hope this helps. Let us know if you have other concerns pertaining to this.

    Regards,

    Charmie

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    JotForm Support

    Answered by EltonCris on September 30, 2014 at 11:55 PM

    @Mayvis

    Charmie is right, submission counter resets every first day of the following month. Example, next reset will be on October 01, 2014 (EST Time).

    Should you have any other questions, let us know. Regards!