What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to make changes or add new fields

    Asked by smartacademy on October 05, 2014 at 10:15 AM

    I can't change the fields of my forms. It's impossible to add new fields.


    Thank you

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    JotForm Support

    Answered by Jan on October 05, 2014 at 11:03 AM

    Hi smartacademy,


    Please share the URL of the form that you are working with so we can check it. I tried cloning one of your forms and I was able to make changes and add new fields.

    Please try Clearing your Browser Cache. If it is still the same, please try Clearing your Form Cache, to refresh the forms on your account.


    Hope this helps.