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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Settings for notifications to only display completed fields?

    Asked by fastlanetravel on October 06, 2014 at 01:30 PM

    I have a very long form.  Is there a way that only the info that has been filled out is sent in the notification email?

    I thought I saw a post on this before, but cannot find and not sure how to search for that.

     

    Hope you can help.

    Christine

    settings completed fields POST long form find in the notification
  • Profile Image
    JotForm Support

    Answered by david on October 06, 2014 at 02:19 PM

    Hi,

    To disable the inclusion of empty fields in your notifications, you need only change one setting:

    Here is our full guide on how to makes the changes:

    https://www.jotform.com/help/256-How-to-Hide-Empty-Fields-on-Email-Alerts

    Let us know if this is not what you were looking for and we will be happy to see what else we can find.

  • Profile Image

    Answered by fastlanetravel on October 06, 2014 at 03:31 PM
    Thank you… that worked great except for where I used your “date” selectors… so, if someone doesn’t use it, like for birth date, etc., it defaults to today’s date.
    Is there any way around that?

    Otherwise… works ok.

    Christine

    ...
  • Profile Image
    JotForm Support

    Answered by david on October 06, 2014 at 03:56 PM

    Hi,

    Unfortunately with anything that has a default value, that value will be included in the submission.  Only the fields that have no value associated with them will be excluded from the notification.  Removing the default time from the date/time field should resolve this however:

    Let us know if you have any further questions and we will be happy to help.