Where can I find my uploaded files

  • Profile Image
    kvallsstunden
    Asked on September 23, 2022 at 05:19 AM

    Hi!

    I have a bunch of forms with a upload file-widget attached to it. Now I look for an old file that I know was uploaded a long time ago. Now I wish to find it. Is there a way to see/search/find/download those files?

    Best regards
    Marcus

  • Profile Image
    Jude_P
    Answered on September 23, 2022 at 05:28 AM

    Hi Marcus,

    Thanks for reaching out to Jotform Support. Uploaded files can be accessed through the submissions page of your form. You can check this guide for further information.

    Let us know if you have any other questions.

  • Profile Image
    kvallsstunden
    Answered on September 23, 2022 at 05:53 AM

    Well, that is not really what I needed. I know how to find and download files from existing submissions. What I need is to find a file from previously submissions, that may even be deleted as a submission. Or will all uploaded files be deleted with the submission itself...?

    /M

  • Profile Image
    Rehan
    Answered on September 23, 2022 at 05:57 AM

    Hello Marcus,

    Thanks for getting back to us. When a submission is deleted and purged from the trash folder then it gets permanently deleted. We do not store your user's information or files on our servers. Unfortunately, if the submission was deleted then the uploaded file in that submission also got deleted. Let us know if you have any other questions.