Why are my PDF files no-longer attached to emails

PDF file is now a link at the bottom of the document how can I change that? And why did it change?

Hi Anthony,

Thanks for reaching out to Jotform support. Can you send me the link to your form, so I can take a look at it for you? Because you have 64 forms in your account, w are unable to find your form.

Once we hear back from you, we'll be able to move forward with a solution.

https://form.jotform.com/222375698852066

Thank you

Hello Anthony,

Thanks for getting back to us. We're sorry you're having trouble with this. This seems to be a known issue yesterday. However, we have received a confirmation from our developers that the issue has already been fixed. I've tested it on the clone version of your form and I was able to receive the PDF attachment and view it without any issue. Please check the screencast to see my result:

I cleared your form cache as a precaution, which can really help to eliminate bugs. Can you try it again and see how it goes? If you run into the same problem again, let us know and we'll do some more testing to see what's going on.

Keep us updated and let us know if you need any more help.

Thank you for your help... I am receiving the same issue on this form. Is there any way for me to fix this?

https://form.jotform.com/222588744037160

Hello Anthony,

I cloned your form but I was unable to replicate the issue.

I have cleared your form caches. Could you please clear your browser's cache as well? Then, try to delete and recreate your emails. Do not forget to enable PDF attachment and hit Save button.

Demo:

Give it a try and let us know how it goes.