Getting emails from IP not on whitelist.

We are getting emails from IP addresses not on your whitelist page. Can you confirm which IPs in the 152.160.XXX.XXX range belong to Jotform and update your IP Whitelist page?

Current ones I have noticed:

152.160.230.60

152.160.236.146

152.160.252.67

152.160.236.146

Hi Kevin!

Thank you for reaching out to Jotform Support.

The IP addresses you have mentioned are not whitelisted in our Jotform IP List. Are you getting emails from Jotform with that IP addresses?

We'll get back to you once we have more information about your concern.

"Are you getting emails from Jotform with that IP addresses?"

Yes

Here is some info from one of them:

Received: from pool4-86.formresponse.com (pool4-86.formresponse.com [152.160.237.214]) by mx-inbound20-26.us-east-2b.ess.aws.cudaops.com (version=TLSv1.2 cipher=ECDHE-RSA-AES256-GCM-SHA384 bits=256 verify=NO); Wed, 21 Sep 2022 13:17:17 +0000

Received: from localhost.localdomain (pool4-46.formresponse.com [152.160.237.78])

by pool4-86.formresponse.com (Postfix) with ESMTPSA id 495562360AEB

for <veterans@brazosport.edu>; Wed, 21 Sep 2022 09:17:17 -0400 (EDT)

Date: Wed, 21 Sep 2022 09:17:16 -0400

Feedback-ID: 202883956149165:notification:jotform

Hi Kevin,

Thanks for letting us know. We'll need a bit more time to look into this. We'll let you know as soon as we can.

Thanks for your patience.

Hi Kevin,

Thanks for letting us know about this. I'm really sorry that this is happening. I've looped in our developer team to look into this. If there are any updates, we’ll circle back to this thread and let you know. 

In the meantime, let us know if you have any other questions.

Hello,

Sorry for the inconvenience caused. Below are the CIDR blocks that our email infrastructure uses.

152.160.0.0/16

23.251.253.0/26

207.91.192.0/25

Please let us know if you need any further assistance.

Regards,

Aydan Gurpinar