Problems with google drive / spreadsheets integration

  • Profile Image
    officeytgk
    Asked on October 13, 2014 at 01:29 AM

    Hi there

    I've been having a few problems with google drive integrations. I've noticed that sometimes the integration drops off and I have to do it again.

    Also, I will often link integrate to google spreadsheets and then can't seem to find where it is located.

    Does anyone else have these problems or do you have any suggestions?

    Thanks

    Casey

  • Profile Image
    jonathan
    Answered on October 13, 2014 at 07:57 AM

    Hi Casey,

    I am not sure how you meant on the Google drive integration being drop-off sometimes...

    Do you mean the integration fails? 

    Here is the user guide http://www.jotform.com/help/192-How-to-Integrate-a-Form-with-Google-Drive

    Can you elaborate where in the steps the integration dorp-offs happen. It is possible that it just fails the authentication process, so it will drop and will not be able to continue.

    We will wait for your response.

    Thanks.

    --

    As for the Google spreadsheet question, I created a separate post for it here

    http://www.jotform.com/answers/442162

    We will attend to it separately.