Home page problem

  • Ananidis
    Asked on October 5, 2022 at 2:20 AM

    on 5 October 2022 the home page has a bar promoting e signature services and I can't remove it. This bar is preventing me from viewing my one and only form. How can I remove this nuisance bar?

  • Annaliza_O Jotform Support
    Replied on October 5, 2022 at 4:47 AM

    Hi Nina,

    Thanks for reaching out to Jotform Support. Please allow me some time to check on this. I will get back to you as soon as I have an update.

    Thank you for your patience.

  • Annaliza_O Jotform Support
    Replied on October 5, 2022 at 5:17 AM

    Hi Nina,

    Thank you for patiently waiting. Can you confirm if this is the Ads/Banner you are referring to?

    EqhP9KG Screenshot 10

    It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    Once we hear back from you, we'll be able to move forward with a solution.