What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Mobile friendly form

    Asked by toested on October 14, 2014 at 02:28 PM

    Mine too!  The form looks perfect on everything except mobile devices.  For me, it cuts my mailing list form at the bottom, so no one on mobile devices can see the Submit Button.

    Work-Around:

    I have to make a giant gap at the bottom of the page.  So, on Mobile Devices, it looks perfect, but on PCs, there will be a gap.

    Hope there is a fix soon...

    mobile form responsive form
  • Profile Image
    JotForm Support

    Answered by jonathan on October 14, 2014 at 03:48 PM

    Hi,

    Have you already tried adding the Mobile Responsive Widget into your jotform http://www.jotform.us/form/42858440502150?

    Check it here http://widgets.jotform.com/widget/mobile_responsive

      

    Adding this widget to your jotform will make it responsive on different type of browsers even those in mobile device browser.

    Please try adding the widget. Inform us if issue still remains.

    Thanks.

  • Profile Image

    Answered by toested on October 15, 2014 at 12:48 AM

    I added the Mobile Responsive Widget to the bottom of my form.  Same issue, I'm afraid...

  • Profile Image
    JotForm Support

    Answered by jonathan on October 15, 2014 at 07:15 AM

    Hi,

    Can you please share to us the URL of your website where we can check the embedded jotform.

    We need to test the actual embedded form to understand what could be the issue.

    Thanks.

  • Profile Image

    Answered by toested on October 16, 2014 at 06:15 PM

    Here you go: http://visionsinmotion.org/Contact_Us.html

    Notice the 2 inch gap at the bottom of the form.  When you view this on an iPhone iOS 8 device, the gap is gone.  Any attempt to adjust the gap to make it smaller, the Submit button gets cut on the iOS device. (iPhone 6 8.0.2, on both Safari and Chrome).

    Thank you for checking on this.

  • Profile Image

    Answered by raul on October 16, 2014 at 07:35 PM

    Hello,

    I've checked your webpage and noticed that you have your form inside an iframe (the one that refers to .//Contact_Us_files/widget1_markup.html)

    Can you please try to take it out and embed your form outside this iframe?

    You can use the iframe embed method to test if you want to.

    Please let us know the results.

    Thanks.