My custom thank you page is not displaying at the end of form submissio

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    Melintha
    Asked on October 17, 2022 at 12:04 PM

    My custom thank you page is not displaying at the end of form submissions. It is reverting to the default thank you page instead. Help?



    This is a re-post of a comment on Setting up the Thank You Page

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    Eiron_O
    Answered on October 17, 2022 at 12:30 PM

    Hi Melintha,

    Thanks for reaching out to Jotform Support. Can you confirm if the form you're referring to is Christmas on Main Vendor Application form? If so, I cloned your form and tried to replicate the issue, but everything worked the way it should. Check out my results in the screencast below:

    1666023926_634d81f6b9cbc_

    If you can take a screenshot of what’s happening, that will help us to better understand what’s going on. We have a guide about how to do that here. I've also cleared your form caches to refresh the form.

    Let us know if you need any more help.