What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email notifications seemed as not working, but work now

    Asked by willies2012 on November 05, 2014 at 07:07 AM

    Hallo!! Today my jotform doesn't work. I'm going to explain better, The people send me but I don't have the e-mail... what I can do? I remember that is not the first time that I have such problem and the last time you help me and work. I don't remember what was the problem.

    Thank you so much for you help.

    Have a good day!


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    Answered by willies2012 on November 05, 2014 at 07:15 AM

    Sorry, I have tested the E-Mail sending and now is working. I don't know why... Thanks in any case!

    Best regards!

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    Answered by Ben on November 05, 2014 at 08:25 AM

    Hi Andrea,

    I am glad to hear that. You can always make a check if the emails were sent or why they were not by following this guide: View jotform email history

    If you have any further questions please let us know and we will be happy to help.

    Best Regards,