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  • Profile Image

    My form send Button isn't working

    Asked by janicehales on November 05, 2014 at 08:19 PM

    Hi my form button isn't working, I think something happened when i went into to the new editor. As I was playing around with positioning and suddenly it wouldn't let me move it. I am happy where it is now.

     

    Also the preview in jot form is nothing like what I can see on the screen, I have cleared the cache several times.

     

    hope you can help

     

    Thank you

     

    Janice

    Page URL:
    http://janicehales9.wix.com/xmas

  • Profile Image
    JotForm Support

    Answered by Charlie on November 05, 2014 at 08:56 PM

    Hi Janice,

    I believe the button is not working or clickable because the design image/footer that you have just below the form is positioned to where the button is.

    Here's a screenshot that I made.

     

    I would suggest that you check the Wix editor to position the image behind the form or you can move the image lower to where it can't block the button. If you have made changes in the form, I would also like to suggest that you re-embed the form's source code for the changes to be implemented. Here's a quick guide or tutorial on how to add our form in the Wix editor: http://www.jotform.com/help/70-Adding-a-form-to-Wix-Site 

    Let us know if you need further assistance on this.

    Thank you.

  • Profile Image

    Answered by janicehales on November 05, 2014 at 09:45 PM

    Yes that worked thank you for your help.

     

    Janice