What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Our quotes aren't coming through into email

    Asked by mcnabb1 on November 07, 2014 at 07:34 AM


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    JotForm Support

    Answered by Welvin on November 07, 2014 at 09:25 AM


    A few of your recent emails are showing FAILED status into our logs. You can check it by following this guide: http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History.

    Please check your system filter if somehow we have been blocked from sending an email to your current email address. Failed status means that our servers can't deliver the emails because of this type of reason(s). Here's a complete explanation and the solutions of this problem: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues.

    I hope this helps. Please let us know if you need any further assistance.