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    Form not showing when it's embedded to an HTML5 page template

    Asked by lucalavopa on November 12, 2014 at 01:02 AM

    Hi everyone (and sorry for my english) 

    I would like to restyle my site with a new template but Jotform scripts can be visualized only on my old template and I cannot understand why..

    The new template is a simple html5 template.. but when i insert the script code and I put the page online, the frame is empty..

    the link of the page is:

    http://www.centropsicoterapiaroma.com/1/2.html

    Can you help me please?

    Luca

     

    Page URL:
    http://www.centropsicoterapiaroma.com/1/2.html

    JotForm template site html5
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    JotForm Support

    Answered by Welvin on November 12, 2014 at 06:28 AM

    Hi Luca,

    It seems like the script embed option won't work in your current template. Please try re-embedding your form using our iFrame method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. The form is placed inside and iFrame so any elements to the page shouldn't prevent the form from appearing.  Please try that and update this thread for the result.

    Thank you!

     

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    Answered by lucalavopa on November 12, 2014 at 06:52 AM

    Thank you so much Welvin, I'll try it!

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    JotForm Support

    Answered by Welvin on November 12, 2014 at 08:01 AM

    It's my pleasure to help! I hope that works. Again, please update us here.

    Thank you!