What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PayPal Payment form is not working

    Asked by saldonbiz on November 24, 2014 at 08:36 PM
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    JotForm Support

    Answered by ashwin_d on November 24, 2014 at 10:34 PM

    Hello saldonbiz,

    I am not sure if I have understood your question correctly. Do you mean to say that your payment form is not working?

    I did check your last edited form and it seems the PayPal payment question you have added in your form does not have your PayPal account information. Please check the screenshot below:

    Please add your PayPal account details in your payment question and that should solve your problem.

    Hope this helps.

    Do get back to us if you meant to ask something else.

    Thank you!