- IRCWarsawAsked on November 26, 2014 at 10:27 AM
I have increased number of submission from 20 to 30 after a form has been published and the form shows the message below, despite the fact that only there are only 20 submission (and no submission over 20 can be made). What's the reason? Thanks.
- JotForm Supportashwin_dAnswered on November 26, 2014 at 11:40 AM
Upon checking your form, I found that it is currently disabled. Since the form reached its submission limit, it was automatically disabled and that is the reason why it is displaying the warning message you have set in your form. Please check the screenshot below:
Please enable your form and that should solve your problem. The following guide should help you on how to change the status of your form: https://www.jotform.com/help/180-How-to-Enable-Disable-a-Form
Hope this helps.
Do get back to us if you have any questions.